Return and Exchanges

At Owen Leacock Modern Paintings, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help. Please review our return and exchange policy below.

1. Returns

1.1. Eligibility for Returns:

  • Items must be returned within 30 days from the date of delivery.
  • Items must be unused, in the same condition that you received them, and in the original packaging.

1.2. Non-Returnable Items:

  • Custom or personalized orders.
  • Gift cards.
  • Sale items (if applicable).

1.3. Return Process:

  • To initiate a return, please contact us at [email protected] with your order number and reason for return.
  • Once your return is approved, we will provide you with instructions on how to return your item.

1.4. Refunds:

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

2. Exchanges

2.1. Eligibility for Exchanges:

  • Exchanges are only available for items that are defective or damaged.
  • If you need to exchange an item for the same product, please contact us at [email protected] with your order number and details of the issue.

2.2. Exchange Process:

  • Once your exchange request is approved, we will provide you with instructions on how to return the defective or damaged item.
  • Upon receiving and inspecting the item, we will send you a replacement.

3. Shipping Costs

3.1. Return Shipping:

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

3.2. Exchange Shipping:

  • For exchanges due to defective or damaged items, we will cover the shipping costs for sending the replacement item to you.

4. Contact Us

If you have any questions about our return and exchange policy, please contact us at [email protected].

Thank you for choosing Owen Leacock Modern Paintings. We appreciate your business and are dedicated to providing you with exceptional customer service.

Owen Leacock Modern Paintings Visit us at: owenleacock.vip

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